Rocket.Chat
CHALLENGE
Communication under your control
As organisations increasingly rely on digital communication and collaboration platforms, many find themselves dependent on services operated by global technology providers.
Requirements around GDPR, data residency and information security mean organisations need greater transparency regarding where data is stored, who can access it and how it is processed.
At the same time, employees expect modern collaboration experiences that support real-time communication, file sharing and seamless teamwork across locations and devices.
Many organisations are therefore looking for alternatives that provide the same level of usability and collaboration while allowing them to maintain ownership of their data, choose where their solutions are hosted and reduce dependency on a single vendor.
SOLUTION
Secure and sovereign collaboration without compromising user experience
Rocket.Chat provides a modern communication platform that combines real-time messaging, team collaboration, audio and video communication, file sharing and workflow integrations in a single solution. Built on open-source technology, it enables businesses to deliver the collaboration experience employees expect while maintaining full control over data, infrastructure and security.
Unlike many proprietary collaboration platforms, Rocket.Chat can be deployed in environments that align with organisational requirements for data residency, compliance and operational control. Whether hosted on-premises, in a private cloud or delivered as a sovereign SaaS service from European data centres, customers retain ownership of their information and can define how data is stored, accessed and governed.
The platform integrates seamlessly with identity and access management solutions, Microsoft Exchange/Outlook for synchronisation of user presence and existing workplace services, creating a secure and unified digital workplace. By combining modern collaboration capabilities with transparency, flexibility and digital sovereignty, Rocket.Chat helps strengthen communication, improve productivity and support compliance requirements without sacrificing control.
About Redpill Linpro
Redpill Linpro is the leading provider of Open Source services and solutions in the Nordics.
With around 300 specialists across Sweden, Norway and Denmark, we help organisations build, integrate and operate secure and sustainable digital solutions across cloud, integration, data and open source technologies.
HOW REDPILL LINPRO CAN HELP
Redpill Linpro helps establish secure Rocket.Chat environments hosted and operated in the Nordics – combining open-source communication with greater control over data, infrastructure and operations.
Together with you, we help:
Design and integrate your Rocket.Chat platform
Build a resilient Rocket.Chat environment and connect it with identity and access management and other business-critical systems for secure, seamless communication.
Strengthen sovereignty and compliance
Keep sensitive conversations and data under greater control with Nordic hosting and a platform designed to support GDPR, NIS2 and industry-specific requirements.
Operate and support your platform
Get a fully managed service with onboarding, monitoring, support and continuous improvement, backed by ISO 27001-certified processes for secure and reliable operations.
FREQUENTLY ASKED QUESTIONS
Yes, Redpill Linpro has developed an integration between Microsoft Exchange and Rocket.Chat that automatically synchronises user presence based on calendar information. The integration reads users' calendars centrally and updates their status in Rocket.Chat accordingly.
For example, users with no active calendar events are shown as available, while users with a scheduled meeting are automatically marked as "In a meeting". This helps colleagues see a more accurate availability status without requiring users to manually update their presence throughout the day.
Yes. Through support for the Matrix protocol, Rocket.Chat can participate in federated communication networks. This enables users in different organisations to communicate while each organisation continues to manage its own platform, users and data.
Yes. Rocket.Chat is widely used by organisations with high requirements for information security, data protection and operational control. Combined with Redpill Linpro's expertise in secure infrastructure and compliance-driven environments, it is well suited for public sector organisations, healthcare providers, critical infrastructure operators and other regulated industries.
The timeline depends on the size of the organisation, integration requirements and deployment model. Smaller deployments can often be delivered within weeks, while larger enterprise implementations may include migration, integrations and user adoption activities that require a longer project timeline. The average amount of time for an implementation is 12 weeks.
Yes. Rocket.Chat integrates with video conferencing solutions such as Jitsi and Pexip, allowing users to start or join video meetings directly from the collaboration platform. Redpill Linpro's managed Rocket.Chat service includes an integrated Jitsi solution, providing users with a seamless experience for chat, voice and video communication within a single platform.
Yes. Redpill Linpro offers structured Proof of Concept (PoC) engagements that allow organisations to evaluate Rocket.Chat in their own environment and based on their specific business needs.
During the PoC, you will have access to our dedicated Rocket.Chat delivery team, who will guide you through the platform, answer questions and help identify how Rocket.Chat can support your existing workflows and collaboration processes.
Omnichannel customer service
Explore the features of the Rocket.Chat platform together with our expert Filipa Lourenço
Filipa Lourenco
Region Manager Digital Workplace