Mattermost
SOLUTION
Unified operational collaboration and incident management
Many operational and technical teams work across multiple systems to manage incidents, changes, projects and day-to-day collaboration. Information becomes scattered across chat tools, ticketing systems, documents and spreadsheets, making it difficult to maintain situational awareness and coordinate work efficiently. For businesses operating critical services, delays in communication and unclear responsibilities can have significant operational consequences. Teams need structured ways to collaborate, document decisions and execute repeatable processes while maintaining control over their data and infrastructure.
Redpill Linpro helps implement Mattermost as part of a sovereign Digital Workplace built on open standards and open-source technologies.
CHALLENGE
Structured collaboration for operational teams
Mattermost combines team messaging, file sharing, project coordination and workflow management in a platform designed for operational and technical teams. In addition to chat and channels, Mattermost includes Boards for planning and prioritisation and Playbooks for managing recurring processes, incidents and operational procedures.
The platform helps teams bring communication, coordination and execution together in one place, reducing context switching and improving visibility across projects and operations.
Whether deployed on-premises, in a private cloud or as a managed service, Mattermost supports organisations that require secure collaboration while maintaining control over their data and infrastructure.
About Redpill Linpro
Redpill Linpro is the leading provider of Open Source services and solutions in the Nordics.
With around 300 specialists across Sweden, Norway and Denmark, we help organisations build, integrate and operate secure and sustainable digital solutions across cloud, integration, data and open source technologies.
HOW REDPILL LINPRO CAN HELP
Redpill Linpro helps establish secure Mattermost environments hosted and operated in the Nordics – combining open-source collaboration with greater control over data, infrastructure and operations.
Together with you, we help:
Build a secure and resilient Mattermost environment
Design and implement Mattermost with resilient infrastructure, identity and access management and integrations with your business-critical systems.
Strengthen sovereignty and compliance
Keep greater control over sensitive communication and data with Nordic hosting and a platform designed to support requirements such as GDPR, NIS2 and industry-specific regulations.
Operate and support your platform
Get a fully managed service with onboarding, ongoing support and continuous improvement, backed by ISO 27001-certified processes for information security and operational management.
FREQUENTLY ASKED QUESTIONS
Yes. Mattermost integrates with a wide range of business and operational systems, including identity providers, IT service management platforms, monitoring tools, ticketing systems, CI/CD pipelines and custom applications. This allows teams to receive notifications, manage workflows and collaborate directly within Mattermost.
Yes. Mattermost integrates with video conferencing solutions such as Jitsi and Pexip, allowing users to start and join meetings directly from the collaboration platform. This makes it easy to move from chat conversations to voice or video communication without switching between multiple applications. Redpill Linpro delivers Jitsi as part of their Mattermost managed services.
Mattermost supports role-based access control and integration with identity and access management solutions such as Microsoft Entra ID, LDAP and Active Directory. This enables centralised user management, single sign-on (SSO) and granular permissions, making it easier to manage access across teams, projects and operational environments.
The duration of a Mattermost implementation depends on factors such as the number of users, integration requirements, deployment model and migration needs. Smaller deployments can often be completed within a few weeks, while larger enterprise implementations may include identity integrations, workflow configuration, user onboarding and change management activities that require a longer project timeline. Redpill Linpro helps organisations plan and execute implementations based on their specific requirements and objectives, and a typical implementation will take about 10 weeks.
Yes. Redpill Linpro offers structured Proof of Concept (PoC) engagements that allow organisations to evaluate Mattermost in their own environment and based on their specific business needs.
During the PoC, you will have access to our dedicated Mattermost delivery team, who will guide you through the platform, answer questions and help identify how Mattermost can support your existing workflows and collaboration processes.
Collaboration designed for teams
Talk to en expert to learn how Mattermost keeps you data secure and compliant
Filipa Lourenco
Region Manager Digital Workplace